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Chromebook FAQs



What if we do not have the internet at home?

If you do not have internet availability you will be provided a hotspot so your child can access the instructional material on the Chromebook


What security measures are going to be in place to keep my child safe?

Your child’s Chromebook will only be accessible through their district created username and password which will include security features to keep your children safe.  Each teacher will also teach a through a digital literacy course with the students to teach them how to be safe on the internet and Chromebook.


We have access to the internet/ Chromebook at home, so does my child really have to check one out and take it back and forth everyday?

According to the Williams Compliance Law, every student has to have access to the curriculum and the textbook associated with it.  Since most of your child’s curriculum is web based, your child will have to check one out and bring it back and forth to school each day.  We also do not have the security measures in place in classrooms to ensure total security of each Chromebook if left in the classroom.


What if my child breaks, loses or gets his/her Chromebook stolen?

It is your child’s responsibility to take care of their own Chromebook.  If it is lost or stolen it will need to be replaced and if it breaks those particular parts will need to be replaced.


What about the wear and tear of my child’s Chromebook over the school year?

To help reduce the wear and tear of the Chromebooks throughout the year, each Chromebook will come with a hard cover case to help protect it from day to day wear and tear.


My child forgot to charge their Chromebook before school. Now what?

Students are expected to charge their Chromebooks nightly at home and bring them to school fully charged. There are charging stations in each classroom so your student will be able to charge their Chromebook.  If one is available, students will be able to use a loaner while theirs is charging.

Loaners may not be available and your student may be without a Chromebook while theirs is charging.


What login will students use to get into the device operating system?

Students each have a district created username and password which they will use to login to the device.  


Can the Chromebooks be used with another username?

No. Students and staff cannot access a district-owned Chromebook with any other login other than their district-assigned account. For example, students and parents will not be able log in to their personal Gmail account on a district-provided Chromebook. However, if a student logs into another device with their school username (a PC laptop, a school lab computer, a loaner Chromebook, etc.) all of their information (bookmarks, emails, documents, applications, etc.) will be available to them on that device when using a Chrome browser.


Will unsafe or inappropriate websites be filtered on the devices?

We do our best to ensure our child’s online experience is safe. Before each Chromebook device connects to the Internet, it must pass through district network firewalls and filters. This happens whether the device is browsing on campus on school-owned networks, or off campus using another WiFi router that is providing the Internet connection. Because of security settings built into the device, it must first route it’s Internet connection back through our district security settings (firewalls and filters) before any website or online resource is accessible. If your child is using the Chromebook at school, at home or at a public library, it will always pass through our web filtering and network firewall system before they can see or access web content. Our web filters are programmed to block inappropriate content as much as possible.


What happens if students have been visiting inappropriate websites?

While we do our best to stay on top of things, some websites are not blocked or are able to bypass our filters. Administrators can check the browsing history of student Chromebooks if a concern arises. Browsing histories cannot be deleted by the students. The district may also conduct random checks of student browsing histories. If you discover any inappropriate web activity, please contact your child’s teacher, building principal or assistant principal. Inappropriate web browsing is a violation of the district Authorized Use Policy and may result in disciplinary action.


What happens if the device is damaged or lost?

Students and parents will be responsible for district-owned technology property that is issued to them, just as they are for other district-owned items such as textbooks, calculators, cameras, athletics equipment or library books. The district will repair or replace the device, but students and parents will be responsible for the cost of those repairs or replaced devices.


What if another student damages my student’s device?

In such cases, circumstances will be investigated on a case-by-case basis. School administration may be involved if it is suspected to an intentional act or act of vandalism.


How would you go about repairing a laptop that is not functioning?

Damaged or non-functioning devices should be turned into the librarian so a repair can be started. District technology staff members can repair many problems in-house. If the Chromebook cannot be repaired, it will be replaced.


Students who are without their device due to repairs will be issued a loaner through to use during school only. Loaner devices must be returned at the end of the school day.


What kind of APPLICATIONS are on the devices?

There are thousands of apps available for Chromebooks covering a wide variety of topics. The apps, which run in the Chrome browser, are downloadable through the Chrome Web Store.


What applications will be available on my child’s device?

Different applications will appear on student devices depending on what grade the student is in or what classes they are enrolled in. The same goes for online textbooks.


How can students submit work or assignments via their devices?

Google Drive has features built into it that allow work to be “shared” between teachers and even classmates. Students can create documents, spreadsheets, drawings, photos, presentations and even videos. Each item can be “shared” with a teacher prior to its due date. The teacher can then see the work on his or her own computer to review it or grade it for the student.


What if a student is out of school for an extended period (illness, travel, family emergency, etc.)?

With the devices, it will become even easier for students to receive work from their teacher. Assignments, readings, and other resources can be placed online and shared with the student who is absent. The student can do the work online from home and share it back with the teacher.


Will devices be kept by students over summer?

Yes.  Once a student is check out a Chromebook it is theirs for the duration they attend that school.


How long should Chromebooks last?

Chromebooks have very few moving parts in them and generate very little heat. Therefore the life expectancy — so long as they are treated appropriately — is fairly significant. Five years or more is not unrealistic. Additionally, the devices have powerful processors, adequate memory, and automatically update the latest software and security features without anything needing to be done by the student.


Can the district track web history?

Yes. The district can track information on what sites students were on, when they were on them, and how long they were on those sites. Students should only visit sites that are approved by the district and those that are not in violation of the Acceptable Use Policy. Violations of the policy can result in disciplinary action, including the student being suspended from using the school network and device use.


Are other districts doing this?

Yes. We’ve been in contact with other districts around the state that have done one-to-one technology rollouts for students, including using Chromebook devices.  Before our Chromebook launch, we’ve sought advice on how to move forward from other one-to-one districts, learning from them what’s worked well and how to avoid certain problems.


Will paper assignments become obsolete?

We can’t say we’ll never have paper or printed projects or work, but it will become less used as time goes on. This can add up to significant cost savings for the district by using less ink, toner and paper. That’s good for the environment, too.


Can student work be transferred from their Chromebook to another device?

Student applications, emails, bookmarks, documents, presentations and just anything done in the Chrome browser while a student is logged in is available on another Chrome browser on another device when the student logs in with his or her district email address. The content will be the same on the Chromebook as it is, say, on a PC desktop computer, so long as student are using a Chrome browser and their email login.


What about computer viruses getting onto the Chromebook?

Since the applications run through the browser and online, there is little worry about having viruses infect the Chromebook’s software or hardware.


Additional BUSD FAQs can be accessed here: BUSD FAQs